Asia's #1 Customer Experience
Leaders Platform

November 19 - 22, 2024 | Singapore
Be A Sponsor
Register Now

Kenneth Lim

Head, NTU Shared Services Nanyang Technological University Singapore


22 November 2024 | Post-Conference Focus Day - Customer Data, Privacy & Gen AI

10:40 AM Panel Discussion | Evaluating the Role of Generative AI in Enhancing Customer Experience

  • Exploring the possibility of generative AI to generate personalised recommendations and customer support
  • Understanding the ethical considerations of using AI for customer experience and how companies can ensure that their use of AI is transparent and doesn't violate customers' privacy
  • Identifying the limitations and types of customer interactions are best suited for AI-driven experiences

Check out the incredible speaker line-up to see who will be joining Kenneth.

Download The Latest Agenda

In Partnership With :

CX Network

QUESTIONS?

Contact us via email at enquiry@iqpc.com.sg.

Iqpc Icon

©2024 IQPC. All rights reserved.