05/15/2025
Talkdesk empowers small businesses with enterprise-grade AI tools
May 12 by Amelia Brand
Discover how Talkdesk is empowering small businesses with enterprise-grade AI tools
JetBlue Airways, Delta and Southwest Airlines are tops for CX in travel
May 08 by Francesca Di Meglio
Learn about the airline rankings for CX in travel at a time when the economy is threatening tourism
The emerging role of conversational AI agents in APAC contact centers
May 06 by Jerome Smail
Learn about conversational AI agents in APAC contact centers
CX leaders to lead AI transformation
May 05 by Julia Ahlfeldt
Read this call to action for customer experience leaders to lead artificial intelligence or AI transformation
Apple slammed for consumer protection violation
May 03 by Francesca Di Meglio
Learn about the court ruling on Apple's lack of consumer protection because of its App Store monopoly
Digital CX budgets on the rise in 2025
May 01 by Chloe Chappell
Understand how digital experiences are shaping customer perceptions and customer loyalty
Events
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May
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20 - 21
Jun
02 - 03
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Jun
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Popular Content
1 Top 50 customer experience leaders to follow in 2025 2 5 Signs workforce management is hurting CX 3 A deep dive on CX strategies 4 Why customer intimacy is the future of CX 5 Chatbot hallucination at Anysphere sparks customer backlash and subscription cancellationsOur Mission
CX Network is the world's leading community of customer experience professionals. Led by our original research and analysis, CX Network is your source for the best industry insight and case studies from across the globe.
Our Community
With more than 100,000 practitioners, we are one of the largest and most established community of customer experience professionals in the world.
Our audience is comprised of senior-level business executives looking for thought leadership and solutions to help them meet the challenges that enterprise-level organizations face.
Trusted By Industry Leaders
Our 176,000+ community includes leaders from the following B2B companies
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Thought Leadership Content
Why Learn With CX Network
As a pioneer in the space, CX Network is the definitive resource for the customer experience community.
We gather global leaders around critical information in multiple formats, including daily commentary, interactive webinars, monthly events, and market reports.
The basis of our end-user focused content is provided by industry executives, for industry executives.
We mix in content from solution providing organizations to ensure a full picture of the evolution of the industry in real-time.
01)Conferences
CX Network conferences put you in the same room as global experts, providing you with the latest best practice in the field. Our conferences allow you to probe, question, and discuss solutions through case studies, round table discussions, and workshops.
See More02)Exchanges
Our exclusive CX Network exchanges open the door to an exhilarating mix of business leaders, thought-provoking presentations, strategic one-on-one business meetings and networking. Set your own itinerary and engage with our most productive and rewarding in-person format.
See More03)Online Events
CX Network online events provide a convenient virtual learning environment from the comfort of your office, home or hotel room. Our online events can be accessed and revisited at any time, making them the ideal way to learn for busy executives and remote teams.
See More04)Webinars
CX Network host regular 30-minute webinar case studies and discussions allowing you to learn new ideas at your own schedule. Put your questions to our speakers and access related content via our highly interactive online platform both live and on demand.
See More05)WhitePapers & Reports
CX Network digital reports are cornerstones of the sector, addressing the community’s key challenges. Through end-user interviews and industry research, our industry recognized reports inform global business leaders to make complex decisions that drive growth and innovation.
See MoreOur Advisory Board
CX Network's Advisory Board features industry experts and specialists who come together every quarter to discuss trends and challenges in the customer experience space and help guide our original research and content.
Question About CX Network?
CX Network empowers you to present your brand and solutions to an engaged audience across key content formats and advertising channels. Our experienced digital content and marketing unit collaborate closely with your team to craft a personalized campaign that aligns with your objectives and delivers ROI.
Contact us to learn how can partner with CX Network to share your solutions with the global customer experience community and achieve your business goals.
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CX Network, a division of IQPC