Asia's #1 Platform for Customer
Experience&Contact Centre Leaders
15 - 18 June 2027 l Amara Sanctuary Sentosa, Singapore
Sponsors & Exhibitors
2026 EVENT PARTNER
Twilio
Website: https://www.twilio.com
A cloud communications platform, Twilio provides APIs for voice, messaging and video. Developers use Twilio to build scalable and customizable communication solutions. Their services power applications like SMS notifications, voice calls and chatbots.Leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in... Read More
LivePerson
Website: www.liveperson.com
LivePerson makes life easier for people and brands everywhere through trusted conversational AI. Our 18,000 customers, including leading brands like HSBC, Optus, SkyCable and Medibank use our conversational solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship – a conversational relationship – with their... Read More
2026 THOUGHT LEADER
Level3AI
Website: https://www.level3.ai/
Level3AI builds customer experience AI agents for APAC's fastest-growing businesses. Emily is your best agent, autonomously resolves customer issues across languages, channels, and complex support scenarios, from account lookups to multi-step investigations, while adhering to your SOPs and policies. The result: measurable cost savings, faster resolutions, and a customer experience... Read More
2026 SPONSORS
Birdeye
Website: https://birdeye.com/sg/?utm_source=field&utm_medium=events&utm_campaign=cx_asia_week_2026_au&utm_term=cx_asia_week_2026_au&utm_sfcamp=701Qj0000178EsVIAU
Birdeye is the #1 Agentic Marketing Platform for multi-location brands, trusted by more than 200,000 businesses worldwide. Its intelligent AI agents help organisations build their online presence, manage reputation, engage customers across search, social, and web, and uncover real-time insights into customer sentiment and competitor activity, all from a single... Read More
OCBC
Website: https://www.ocbc.com/
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is one of the world's most highly-rated banks, with Aa1 by Moody's and AA- by both Fitch and S&P. Recognised for its financial strength... Read More
Sierra AI
Website: https://sierra.ai/
Sierra AI is an enterprise AI company focused on redefining how businesses engage with their customers through intelligent, human-like AI agents. The company designs and deploys advanced conversational AI solutions that help leading global brands deliver seamless, empathetic, and effective customer experiences at scale. Built with a strong emphasis on... Read More
Sobot
Website: https://sobot.io/
Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API. The company is committed to providing a powerful, flexible, and secure platform that enables global businesses to connect and communicate with their... Read More
SurveySensum
SurveySensum is an AI-first enterprise Customer Experience and Market Research platform empowering brands to transform feedback into actionable insights and business growth. Trusted by 500+ clients across 20 countries, SurveySensum helps organizations listen, analyze, and act faster through omnichannel feedback collection, AI-powered text analytics, real-time dashboards, and rapid, research-grade market... Read More
Thematic
Website: https://getthematic.com/
Thematic is the customer intelligence platform that turns feedback into decisions across your entire organization. Thematic analyzes surveys, calls, support tickets, and reviews to deliver research-grade insights that drive action across CX, Operations, Product, Marketing, and Compliance. With one-click integrations and built-in governance, Thematic becomes your enterprise’s single source of... Read More
In Partnership With:
QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
©2026 IQPC. All rights reserved.
