21 - 25 September, 2020 | 10:00 AM (SGT)
Online Event
CX Asia Week is powered by...
Sponsors
ActiveOps – Manage Differently
Website: www.activeops.com
ActiveOps is a leading provider of digital operations management solutions to financial services, shared services, BPOs, government, healthcare and other service industries. Our cloud-based solutions are proven to optimize operations, reduce costs, improve service delivery and staff well-being. Customers can confidently prepare for and then run their service operations taking... Read More
Aspect
Website: www.aspect.com/uk
Aspect is on a mission to simplify and improve customer engagement. Our enterprise software is used by millions of agents every year and supports billions of consumer interactions around the world. Our best-of-breed contact centre and workforce optimisation applications help companies keep agents engaged while providing exceptional customer service experiences.... Read More
CSG
Website: www.csgi.com
One of the biggest complaints customers have is inconsistency with how brands communicate with them. With disconnected communication channels and siloed departments, communicating with customers can be near impossible. An exceptional customer experience starts with the ability to connect with subscribers, customers and callers anytime, anywhere, on any channel. CSG... Read More
Freshworks
Website: www.freshworks.com
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use and offer quick return on investment. Headquartered in... Read More
Infobip
Website: https://www.infobip.com/
Infobip powers enterprises to deliver messages across any channel, any device, at any time and anywhere in the world. Infobip's technology creates seamless mobile interactions between businesses and people, simplifying the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to more than... Read More
Inspiro
Website: www.inspiro.com
Inspiro is a pioneering leader in global customer management with
a network of 12,000 people at 35 strategic locations, including North America,
Latin America and the Asia Pacific region.
We blend tech-savvy and a people-centric approach to deliver multilingual,
omni-channel solutions that create awesome customer experience.
With a 95% net... Read More
Kantar
Website: /www.kantar.com
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow. Read More
LivePerson
Website: www.liveperson.com
LivePerson makes life
easier by transforming how people communicate with brands. Our 18,000 customers, including leading
brands like HSBC, Orange and The Home Depot, use our conversational commerce
solutions to orchestrate humans and AI, at scale, and create a convenient,
deeply personal relationship – A conversational relationship with their
millions... Read More
Medallia
Website: www.medallia.com
Medallia is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary... Read More
Qualtrics
Website: www.qualtrics.com
Qualtrics
is the technology platform that organisations use to collect, manage and act on
experience data, also called X-data™.
The Qualtrics XM Platform™ is a system of action, used by teams,
departments and entire organisations to manage the four core experiences of
business – Customer, product, employee and brand –... Read More
Tealium
Website: www.tealium.com
Tealium is the leader in real-time customer data orchestration solutions and enterprise tag management. At Tealium, customer data is in our DNA. We have been at the forefront of delivering trusted customer data orchestration solutions to enterprises for over a decade. Our vision is to create a world where businesses... Read More
Twilio
Website: www.twilio.com
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet... Read More
Zendesk
Website: http://www.zendesk.com
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 100,000 paid customer accounts... Read More
Zoho
Website: https://www.zoho.com/
Zoho is the operating system for business – a single cloud platform with all the necessary applications to run a business entirely from the cloud. Zoho offers applications for marketing, sales, customer support, finance, human resources, employee productivity and collaboration. More than 40 million users around the world rely on... Read More
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