2019 Sponsors include


ActiveOps – Manage Differently
Website: http://www.activeops.com

ActiveOps is a leading provider of digital operations management solutions to financial services, shared services, BPOs, government, healthcare and other service industries.Our cloud-based solutions are proven to optimize operations, reduce costs, improve service delivery and staff well-being. Customers can confidently prepare for and then run their service operations taking full... Read More

Website: https://www.appian.com/

Appian provides a low-code development platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance. For more information, visit www.appian.com. Read More

Cloud Cherry
Website: https://www.getcloudcherry.com/

Understanding Voice Of Customer has never been easier or faster, thanks to CloudCherry’s Customer Experience Management platform. Used by leading global enterprises today to delight their customers, the platform helps leaders map customer journeys and capture omni-channel feedback at every interaction, empowers every single person within the organization with data-driven... Read More

Website: https://www.dimelo.com/en

Dimelo, a RingCentral Company facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations. Our online platform, assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email). Read More

Website: www.epsilon.com

Epsilon is a leader in interaction management. We empower brands to transform ordinary customer experiences into meaningful, human experiences. Our connected suite of products and services combine leading-edge identity management, industrial strength data and technology expertise gained from over five decades working with the industry’s top brands. Epsilon helps marketers rewrite... Read More

Ethos Integrated Solutions
Website: www.ethosplc.com

Ethos Integrated Solutions LLC is the leading provider in delivering service excellence in customer experience measurement across the Middle East, offering a range of Customer Experience Improvement Solutions including CX feedback , CX training  and consultancy solutions. Based on our breadth of knowledge of the industry, we have developed a... Read More

Website: www.weareeverise.com

Everise a leading Asia-based Global Experience company, delivering over 500,000 customer experiences each day for Fortune 500 brands and the world's most loved Unicorns. Globally, Everise boasts 12,000 technology-driven customer experience professionals, who speak more than 20 different languages in 13 locations. Since its inception the firm has rapidly grown... Read More

Website: www.freshworks.com

Freshworks Inc. is the leading provider of cloud-based customer engagement software. Freshworks' is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The company's cloud-based suite of SaaS products is widely used by over 150,000 organisations across the world... Read More

Website: /www.kantar.com

Kantar is one of the world’s leading data, insight and consultancy companies. Working together across the whole spectrum of research and consulting disciplines, its specialist brands, employing 30,000 people, provide inspirational insights and business strategies for clients in 100 countries. Kantar is part of WPP and its services are employed... Read More

Website: www.liferay.com/

Liferay makes software that helps companies create digital experiences on web, mobile and connected devices. Our platform is open source, which makes it more reliable, innovative and secure. We try to leave a positive mark on the world through business and technology. Hundreds of organizations in financial services, healthcare, government,... Read More

Website: www.ogilvy.com

Ogilvy has been producing iconic, culture-changing marketing campaigns since the day its founder David Ogilvy opened up shop in 1948. Today, Ogilvy is an award-winning integrated creative network that makes brands matter for Fortune Global 500 companies as well as local businesses across more than 120 offices in 83 countries.... Read More

Website: https://www.pega.com/

We are Pegasystems, the leader in software for customer engagement and operational excellence. Our adaptive, cloud-architected software – built on the unified Pega Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs.  Over our 30-year history, we’ve delivered award-winning capabilities in... Read More

Website: www.qualtrics.com.

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over... Read More

Website: https://www.servicenow.com

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work,... Read More

Website: www.tealium.com

Tealium revolutionises today’s digital businesses with a universal approach to managing the ever-increasing flows of customer data - spanning web, mobile, offline and IoT. With the power to unify customer data from a single source of truth, combined with a turnkey integration ecosystem supporting more than 1,000 vendors and technologies,... Read More

Website: http://www.teleperformance.com/en-us/

Teleperformance was established in 1978 , it is the worldwide leader in outsourced omnichannel customer experience management, professional outsource contact center service provider. Teleperformance serves companies around the world with customer care, technical support, customer acquisition and debt collection, digital solutions, analytics, back-office and other specialized services to ensure consistently... Read More

Website: www.workfusion.com/

WorkFusion’s AI-driven automation and RPA software creates and manages software robots for knowledge work. Built for data-first companies, its technology automates business processes by combining AI, RPA and people in one intuitive platform. Top enterprises choose WorkFusion to reduce their total costs, up-skill their workforce and to use AI to... Read More

Website: https://www.zoho.com/

Zoho is the operating system for business – a single cloud platform with all the necessary applications to run a business entirely from the cloud. Zoho offers applications for marketing, sales, customer support, finance, human resources, employee productivity and collaboration. More than 40 million users around the world rely on... Read More