Asia's #1 Customer Experience
Leaders Platform
Leaders Platform
Sponsors & Exhibitors
THOUGHT LEADER
FIN
Website: https://fin.ai/
FIN is the highest-performing AI agent for customer service, delivering higher quality answers and resolving more complex queries than any other AI agent. FIN is brought to you by Intercom, the industry-leading AI-first customer service provider. No matter where your support tickets live, FIN works with any helpdesk and outperforms... Read More
SendBird
Website: https://sendbird.com
Sendbird is building the AI workforce of tomorrow—delivering fast, human-like support for leading brands across APAC, including Carousell, Traveloka, Tiket.com, NTUC First Campus, Ruangguru, Ralali, GrabJobs, Rakuten, and CoupangPlay. Our AI agents autonomously resolve over 50% of support and sales inquiries across in-app chat, email, SMS, and WhatsApp—seamlessly retaining context... Read More
VISITOR EXPERIENCE SPONSOR
Inspiro
Website: https://inspiro.com/
A global digital CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer... Read More
SPONSOR
FXMedia
FXMedia started our journey in 1994 to fuse art and technology, transforming new ideas into engaging interactive digital media for audience to learn from the experience. Art manifests limitless ideas that lead us a way to form a bridge, connecting the need (real world) into digitalization. To be a greater... Read More
Material
Website: https://www.materialplus.io
Built around a powerful research and data analytics core, Material helps clients achieve ambitious growth through insight-driven brand strategy, customer experience, product design and development. Material has a fifty-year history helping world-class companies accelerate and dominate in their respective industries. We do this through proprietary behavioral science approaches that unlock... Read More
Sobot
Website: https://sobot.io/
Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API. The company is committed to providing a powerful, flexible, and secure platform that enables global businesses to connect and communicate with their... Read More
Talkdesk
Website: http://www.talkdesk.com
Talkdesk® is on a mission to rid the world of bad customer experience. With our cloud-native, generative AI-powered CX platform, purpose-built industry solutions, and extensible AI offerings, we empower enterprises in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and... Read More
AWARDS SPONSOR
FIN
Website: https://fin.ai/
FIN is the highest-performing AI agent for customer service, delivering higher quality answers and resolving more complex queries than any other AI agent. FIN is brought to you by Intercom, the industry-leading AI-first customer service provider. No matter where your support tickets live, FIN works with any helpdesk and outperforms... Read More
Material
Website: https://www.materialplus.io
Built around a powerful research and data analytics core, Material helps clients achieve ambitious growth through insight-driven brand strategy, customer experience, product design and development. Material has a fifty-year history helping world-class companies accelerate and dominate in their respective industries. We do this through proprietary behavioral science approaches that unlock... Read More
SendBird
Website: https://sendbird.com
Sendbird is building the AI workforce of tomorrow—delivering fast, human-like support for leading brands across APAC, including Carousell, Traveloka, Tiket.com, NTUC First Campus, Ruangguru, Ralali, GrabJobs, Rakuten, and CoupangPlay. Our AI agents autonomously resolve over 50% of support and sales inquiries across in-app chat, email, SMS, and WhatsApp—seamlessly retaining context... Read More
In Partnership With:
QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
©2025 IQPC. All rights reserved.
