Asia's #1 Customer Experience
Leaders Platform16 - 19 June 2026 l Amara Sentosa, Singapore
Leaders Platform
Simon Goh
Head Group Digital Experience Great Eastern Life Assurance Co Ltd19 June 2026 | Post-Conference Focus Day
10:40 AM Case Study | How Great Eastern Is Building Design Capabilities to Scale Experience in AI-Augmented Teams
- Developing the skills, mindsets, and practices required for design teams to operate effectively alongside AI tools
- Embedding ways of working that enable faster iteration, collaboration, and delivery across design, product, and business teams
- Aligning design capability with organisational goals to drive both customer and operational impact
- Scaling design practices across teams to ensure consistency, quality, and efficiency in experience delivery
Check out the incredible speaker line-up to see who will be joining Simon.
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