Asia's #1 Customer Experience
Leaders Platform16 - 19 June 2026 l Amara Sentosa, Singapore
Leaders Platform
Irene Lim
Assistant Vice President of Customer Relations The Ascott Limited18 June 2026 | Main Conference Day 2
2:40 PM Panel Discussion | Elevating the Human Advantage in the Era of Intelligent Operations
• Redefining the value of human capability as automation reshapes customer engagement
• Developing adaptive skills and emotional intelligence as core competencies for the modern service workforce
• Aligning leadership behaviours with empowerment, ownership and continuous learning
Check out the incredible speaker line-up to see who will be joining Irene.
Download The Latest AgendaIn Partnership With:
QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
©2026 IQPC. All rights reserved.
