Asia's #1 Customer Experience
Leaders Platform16 - 19 June 2026 l Amara Sentosa, Singapore
Leaders Platform
CX Asia Week 2026
Asia’s #1 Platform for Customer Experience, Contact Centre & Marketing Leaders
16 – 19 June 2026 | Amara Sentosa, Singapore
About CX Asia Week 2026
CX Asia Week 2026 is Asia’s #1 platform for senior leaders responsible for customer experience, customer contact, service operations, and marketing transformation.
As customer expectations continue to evolve—driven by AI, rising demand for personalisation, and increasing pressure for measurable outcomes—organisations must rethink how they design, deliver, and scale experiences across the entire enterprise. CX Asia Week exists to address this challenge.
Four Events. One Unified CX Ecosystem.
Next Gen CX
Advancing enterprise-wide customer experience strategy, design, and transformation.
Customer Contact Week Asia
Redefining contact centre operations, service excellence, and workforce performance.
Next Gen Marketing
Enabling data-driven, AI-powered marketing that delivers measurable growth and impact.
CX Asia Excellence Awards
Celebrating the region’s most innovative and impactful CX achievements.
Key Themes Shaping the Future of CX
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More than just a conference, CX Asia Week is a strategic platform for leaders committed to driving meaningful transformation—where ideas are challenged, capabilities are strengthened, and the future of customer experience in Asia is defined.
In Partnership With:
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