Asia's #1 Customer Experience
Leaders Platform
16 - 19 June 2026 l Amara Sentosa, Singapore

VIEW POST SHOW REPORT

Be a Sponsor

get your delegate pass

Philip Joseph

Senior Vice President - Group Customer Experience Indosat Ooredoo

17 June 2026 | Main Conference Day 1

11:50 AM Case Study | Redefining CX Beyond Service & Support through AI that Customers Love

A real-world telco case study on how AI, when embedded into the network, moves beyond security to become a powerful driver of trust, engagement, and measurable customer service outcomes.

How Proactive AI Protection Is Redefining Trust and Customer Service in Telecom
Turning Scam Prevention into Customer Love at Network Scale
From Fraud Defense to Experience Differentiation

Check out the incredible speaker line-up to see who will be joining Philip.

Download The Latest Agenda

In Partnership With:

QUESTIONS?