Chris Ng Enhan

Director of Customer Success ST Engineering

Driven by my curiosity to find solutions to complex issues, I am my best when solving problems for organizations and its people. Known for quickly uncovering pain points and identifying strategic solutions for both internal and external clients. As a tactical and knowledgeable leader, I have a strong history of developing high-performing teams and applying strategic business planning to promote organizational growth. I have a proactive mindset, allowing me to succeed in establishing long-term relationships with clients, boosting customer satisfaction and retention along with enhancing revenue. My personal and professional experiences have taught me to put the customer at the center of all of what I do. I stay calm when faced with adversity and enjoy learning new perspectives and different ways to approach business all while maintaining empathy and an open mind.

21 November 2024 | Main Conference Day 2

3:40 PM Panel Discussion | Building a Blueprint for Customer Success in Boosting Customer Loyalty and Increasing Revenue

  • Identifying the key components of a successful customer success strategy
  • Tapping on customer loyalty to attract new customers and generate additional revenue streams
  • Learning how to measure the success of a customer success strategy based on revenue and loyalty metrices  

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda