Nikolaus Ong

Chief Digital Officer COMO Group

Main Conference Day One

Tuesday, September 24th, 2019

● Strategising your CX architecture to connect and engage customers in a dynamic market landscape

● Is the new CX ecosystem digital? Evaluating the role of AI, APIs, IoT… in driving CX success

● How else can you enable great CX and further value create for your customers and organisation

Check out the incredible speaker line-up to see who will be joining Nikolaus.