Asia's #1 Customer Experience
Leaders Platform
16 - 19 June 2026 l Amara Sentosa, Singapore

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Eduardo Imperial

Head of Service Management Asia Vodafone Group

• Transforming raw customer data into meaningful insights that drive engagement

• Strengthening relationships by tailoring interactions to individual preferences

• Balancing automation and human touch for superior service

• Highlighting industry leaders' personalisation best practices

Check out the incredible speaker line-up to see who will be joining Eduardo.