Dr. Bishoy Sawiris

Dr. Bishoy Sawiris

Chief Data Officer GB Corp

19 June 2026 | Post-Conference Focus Day

1:00 PM Case Study | From Data to Decision - How GB Corp Proved the ROI of Customer Insight and Analytics

Exploring how GB Corp turned data into a competitive advantage, earning the Best Use of Data and Customer Insights Award at the 2025 CX Asia Awards.

• Building a unified insights framework connecting customer, operational and financial data

• Embedding analytics into daily decision-making to prove CX ROI

• Creating executive dashboards that link experience metrics to business outcomes

• Demonstrating measurable revenue and retention impact through insight-driven action


Check out the incredible speaker line-up to see who will be joining Bishoy.

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