Exploring how GB Corp turned data into a competitive advantage, earning the Best Use of Data and Customer Insights Award at the 2025 CX Asia Awards.
• Building a unified insights framework connecting customer, operational and financial data
• Embedding analytics into daily decision-making to prove CX ROI
• Creating executive dashboards that link experience metrics to business outcomes
• Demonstrating measurable revenue and retention impact through insight-driven action
Check out the incredible speaker line-up to see who will be joining Bishoy.
Download The Latest Agenda