The Customer Revolution: Getting the CX Journey Right 

In this dynamic landscape, Customer Experience (CX) has become the primary focus for all businesses to drive their competitive edge. The importance of delivering consistent experiences and meeting expectations are key to building coherent strategies; differentiation in this journey is what sets organisations and brands apart.

Join the #1 annual Customer Experience Asia Week to listen and share actionable, insightful and inspirational CX conversations with the region’s pioneers and leaders.

Returning for the 8th year and spanning 4 days with a series of high-impact discussions, Customer Experience Asia Week brings together the region’s leading practitioners and thought leaders to explore the latest CX innovations, how best to maximise CX ROI and embed customer-centricity as an integral part of your organisation’s DNA.

Relive CX Asia Week 2019 - Recap

Take a look at an amazing week last year at #CXASIA week. We learned, we networked, and we made many new unforgettable memories.

Asia’s #1 CX Event

450+

ATTENDEES

70+

SPEAKERS

45

SPONSORS

70+

SESSIONS

2020 EARLY CONFIRMED SPEAKERS

CX Asia in Pictures

Exceeding Expectations