How To Guide for Zendesk's 2019 Customer Experience Trends

Add bookmark

CX Network

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

This how-to guide, a companion to Zendesk's customer experience trends report, takes the best practices from top support leaders and breaks them down into actionable steps for you and your team.

Customer service 

By reading this step-by-step guide you will access clear recommendations on the following: 

  • Omnichannel support.
  • Building with an open platform.
  • Proactive engagement.
  • AI in customer support.
  • Setting up your team for success.
Sponsored By: