The Zendesk Benchmark: How established companies win with digital transformation

Curious how you stack up against your peers?

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CX Network

Digital transformation, zendesk, digital, digital customer experience, customer service, support customer.

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It's Time to Reflect

With the year coming to an end, do you wonder how you are performing against your competitors? Whether your organization is established and looking to make changes with digital transformation, or is a fast-growing, digital native enterprise company, we’ve got a report for you with recommendations and best practices for large companies looking to optimize their support operations and deliver best-in-class customer support. If you are in the early stages of digital transformation, view this report now to learn how you measure up against 45,000 organisations across 140 countries.

Download this report to access: 

• Actionable benchmark metrics and how your support team stack up against the competition.
• Recommendations for companies looking to optimize their support operations.
• Best practices to deliver best-in-class customer support.

If you are experienced in the digital landscape, check out this report: How fast-growing digital natives can innovate and scale

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