Events
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CX Talks: AI Human Synergy in Customer Service
October 9, 2025
11:00 AM - 12:00 PM BST
Rewriting the Rules of CX with AI Agents and Customer Experience Automation
October 22, 2025
11:00 AM - 12:00 PM SGT
New KPIs for a new era: How AI is reshaping CX
October 22, 2025
02:00 PM - 03:00 PM EST
The next decade of customer feedback
October 28, 2025
11:00 AM - 12:00 PM EST
The next decade of customer feedback
October 29, 2025
10:00 AM - 11:00 AM CET
Putting People at the Center of Your AI Strategy
September 25, 2025
02:00 PM - 03:00 PM SGT
3 AI use cases to turn your self-service portal into a case deflection & answer engine
September 18, 2025
10:00 AM - 11:00 AM EST
Elevating CX with personalized video: Lessons from Constant Contact
September 10, 2025
01:00 PM - 02:00 PM EST
How global brands are transforming customer service with AI agents
September 4, 2025
01:00 PM - 02:00 PM BST
Agentic AI in action: What CX and IT leaders really think—and what comes next
July 31, 2025
11:00 AM - 12:00 PM EDT
Agentic AI for CX Leaders: Turning Insight into Autonomous Action
July 9, 2025
11:00 AM - 12:00 PM BST
Unlock growth through CX: Secrets from VodafoneThree & Hyundai Motor Europe
July 1, 2025
09:00 AM - 10:00 AM EDT
The CX Revolution: Turn Theory into Practical AI Strategies
June 26, 2025
10:30 AM - 11:30 AM IST
How to scale CX automation thoughtfully with agentic AI
June 24, 2025
11:00 AM - 12:00 PM EST