Events
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The metrics you need to measure for CX success in 2025
November 14, 2024
01:00 PM - 02:00 PM EST
Engage customers with optimized, data-driven content in real-time
November 19, 2024
11:00 AM - 12:00 PM EST
From basics to brilliance: Your comprehensive guide to CDPs
November 20, 2024
02:00 PM - 03:00 PM SGT
Build meaningful connections: How to measure and improve CX for brand growth
November 21, 2024
09:00 AM - 10:00 AM GMT
AI-powered, self-learning CX: Elevate engagement with intelligent automation
November 26, 2024
11:00 AM - 12:00 PM GST
Unlocking potential in contact centers with AI and workforce management
November 28, 2024
02:00 PM - 03:00 PM SGT
Support global customers securely and accurately in any language
December 05, 2024
10:00 AM - 11:00 AM EST
The 8 metrics that CX practitioners should track to measure success
December 05, 2024
02:00 PM - 03:00 PM EST
CX as a competitive advantage: Why you should take your customer support metrics public
December 10, 2024
10:00 AM - 11:00 AM PST
Discover the five trends CX Trendsetters are embracing to outpace their competition
December 11, 2024
10:00 AM - 11:00 AM PST
CX Talks: How generative AI deployments are delivering customer loyalty
October 17, 2024
11:00 AM - 12:00 PM BST
Navigating the future of CX: Personalization, omnichannel and data security
September 26, 2024
11:00 AM - 12:00 PM EDT
Striving for CX perfection: Elevating customer engagement to the next level
September 19, 2024
02:00 PM - 03:00 PM SGT
CX Talks: Defining new contact center efficiency assessment metrics
September 19, 2024
10:00 AM - 12:00 PM EST
CX Talks: Building agent-assist technologies that actually empower
September 17, 2024
10:00 AM - 11:00 AM EST