Events
CX Network hosts regular online events and real-world conferences on customer experience. Join us throughout the year as we hear from global CX practitioners.
Customer retention myths that can hurt your brand’s growth
July 16, 2020
01:00 PM - 02:00 PM EST
Exec Roundtable: Creating an effective data strategy for CX
July 21, 2020
01:00 PM - 03:00 PM BST
Leveraging CX practices to supercharge your EX program
July 23, 2020
11:00 AM - 12:00 AM SGT
Three reasons CX programs fail to deliver measurable results
August 05, 2020
01:00 PM - 02:00 PM CDT
Turbocharge customer experiences with data led decision making
July 02, 2020
11:00 AM - 12:00 PM SGT
The new normal: The future of the contact centre post crisis
June 25, 2020
02:00 PM - 03:00 PM GMT
North America: ROI - Solving the business value question for your program
May 28, 2020
01:00 PM - 02:00 PM EDT
EMEA: What does it mean to demonstrate ROI in these Covid-19 times?
May 28, 2020
10:30 AM - 11:30 AM GMT
Your guide to Asia-Pacific’s key CX trends, challenges and opportunities
May 28, 2020
11:00 AM - 12:00 PM SGT
How to respond to the needs of your enterprise
May 12, 2020
01:00 PM - 02:00 PM EDT
Best practices to maximize your investment in virtual assistants
April 28, 2020
12:00 PM - 01:00 PM CDT
Supercharging your frontline with the voice of the customer
April 28, 2020
11:00 AM - 12:00 PM SGT
Omnichannel masterclass: Build experiences customers will love
March 17, 2020
11:00 AM - 12:00 PM GMT
Tips to meet rising customer expectations, while keeping support costs low
March 10, 2020
10:00 AM - 11:00 AM GMT
Boost conversion rates with perfectly timed channel integration
February 18, 2020
10:00 AM - 11:00 AM GMT
