Meet The Team

CX Network is a global team. We specialize in engaging with the world's leading CX businesses and practitioners.


Melanie Mingas

Melanie Mingas

Editor-in-Chief
melanie.mingas@iqpc.com

Melanie is editor-in-chief at CX Network, heading up research projects, industry reports and online multi-media content, and ensuring CX Network is the go-to resource for CX professionals around the world. Learn More


Leila Hawkins

Leila Hawkins

Membership and Content Editor
leila.hawkins@iqpc.com

Sarah Lattouf

Sarah Lattouf

Deputy marketing director
sarah@cxnetwork.com

As the CX Network’s deputy marketing director Sarah is responsible for planning and executing all multi-channel marketing campaigns. She drives brand awareness and thought leadership through targeted marketing activities, to grow CX Network and support its partners. You can contact her on sarah@cxnetwork.com. Learn More


Rani Kuppusamy

Rani Kuppusamy

Online marketing director
rani.kuppusamy@iqpc.com

Chloe Chappell

Chloe Chappell

Digital conference producer
chloe.chappell@iqpc.co.uk

With a passion for research & communication, Chloe joined CX Network in early 2022 and now works globally researching, producing and presenting CX Network’s online events. Chloe strives to ensure all content is useful, relevant and inspiring and is focused on providing our audience with the best possible value. Learn More


Sumit Dutta

Sumit Dutta

Head of digital marketing
sumit.dutta@iqpc.co.uk

With more than 15 years experience in B2B marketing, Sumit Dutta oversees digital marketing strategy and implementation for IQPC Digital online channels including CX Network. These digital brands serve their global communities with insight and analysis across all key channels. Learn More


Tilak Antony

Tilak Antony

Sales Director APAC
tilak.antony@iqpc.com

John Kearns

John Kearns

Sales Director
john@cxnetwork.com

Expert with over 10 years of experience in leveraging digital communities to achieve business goals Learn More