News
CX Network is an online news source for senior customer experience leaders across the globe who leverage support services, technology, data analytics and best practices to improve customer experience. We deliver the most up-to-date customer experience news, thought leadership and analysis. Find our latest news stories below.
Every CX start-up funding deal you need to know: September 25
September 25 by CX Network
Your weekly funding round-up tracking the CX and service start-ups investors are backing
Qualtrics leverages Press Ganey's data for healthcare debut
September 23 by CX Network
New solution is built on world's largest proprietary experiential dataset and world's largest healthcare experience dataset
6 Global banks collaborate on “principles for trusted agentic commerce”
September 23 by CX Network
Consortium of banking giants publish joint principles on responsible development of agentic commerce
Agentic AI takes off at Jet2 as Adobe partnership personalizes CX for 10 million customers
September 22 by CX Network
Jet2 creating unified view of 10 million customers to deliver personalized CX across channels
Every CX start-up funding deal you need to know: September 18
September 18 by CX Network
Your weekly funding round-up tracking the CX and service start-ups investors are backing
Every CX start-up funding deal you need to know: September 11
September 11 by CX Network
Your weekly funding round-up tracking the CX and service start-ups investors are backing
Every CX start-up funding deal you need to know: September 4
September 04 by CX Network
Your weekly funding round-up tracking the CX and service start-ups investors are backing
Every CX start-up funding deal you need to know: August 28
August 28 by CX Network
Your weekly funding round-up tracking the CX and service start-ups investors are backing
Claudeforce heralds “new era of enterprise AI”
August 27 by CX Network
Salesforce and Anthropic blend LLM and CRM capabilities
Every CX start-up funding deal you need to know: August 21
August 21 by CX Network
Your weekly funding round-up tracking the CX and service start-ups investors are backing
Every CX start-up funding deal you need to know: August 14
August 14 by CX Network
Your weekly funding round-up tracking the CX and service start-ups investors are backing
81% of global IT leaders say AI failure puts career “at risk”
August 14 by CX Network
IT leaders feel they’re risking their career on success of AI deployments
