Events
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3 ways AI can shut down costly contact center failures
November 18, 2025
10:00 AM - 11:00 AM EST
Where AI agents go wrong: The hidden causes of CX failure
November 20, 2025
02:00 PM - 03:00 PM AEDT
Rewriting the Rules of CX with AI Agents and Customer Experience Automation
October 22, 2025
11:00 AM - 12:00 PM SGT
Putting People at the Center of Your AI Strategy
September 25, 2025
02:00 PM - 03:00 PM SGT
3 AI use cases to turn your self-service portal into a case deflection & answer engine
September 18, 2025
10:00 AM - 11:00 AM EST
Elevating CX with personalized video: Lessons from Constant Contact
September 10, 2025
01:00 PM - 02:00 PM EST
How global brands are transforming customer service with AI agents
September 4, 2025
01:00 PM - 02:00 PM BST
Agentic AI in action: What CX and IT leaders really think—and what comes next
July 31, 2025
11:00 AM - 12:00 PM EDT
