How to reduce TCO across inbound communications
Discover how to build credible ROI models and provide an objective financial analysis to demonstrate the success of UCaaS investments
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When it comes to making effective decisions for a contact center business, it is essential to implement a systematic process with clearly defined objectives. Investment in communications infrastructure, however, is a multi-stakeholder endeavor that can extend over many months. As this whitepaper from 8x8 explains, a slow and indecisive approach can be just as costly as taking no action at all.
Download The Real Cost of Doing Nothing to gain a deeper understanding of Unified Communications as a Service (UCaaS), how to hack the return on investment (ROI) to reduce Total Cost of Ownership (TCO) and how UCaaS can be put to work in any contact center.
With real-world case studies and specific reference to 8X8’s eXperience Communications Platform, this whitepaper explains how to calculate ROI while showcasing the multimillion-dollar savings that major enterprises have achieved.
Download this whitepaper to learn how to:
• Transform your organization into an agile enterprise with tailored EX.
• Provision, configure, manage, and monitor a UCaaS platform from a single interface.
• Easily connect popular business and CRM apps to enhance productivity.
• Leverage the visibility across employee communications to better inform business decisions.
