Customer experience 2019... in three minutes

This video provides a three minute snapshot of the customer experience industry in 2019

Adam Muspratt

Customer experience management 

Ahead of CX Network's 2020 Predictions Report, we pause to take a look at how the customer experience arena has matured in 2019. 

In this three minute video, we look back at the biggest trends and challenges that shaped customer experience over the course of this year.