Empowering Connections Through Conversational Intelligence

20-21 May 2025 l Free CX Network Webinar Series  | 9AM SGT

Conversational AI helps organizations deliver quick and consistent support at scale, improve engagement, and even predict customer needs. By automating repetitive tasks and providing consistent responses, conversational AI enhances efficiency, enabling agents to focus on more complex interactions and ultimately improving the customer experience. 

Join us as we dive into real-world applications and case studies that demonstrate how leading companies are leveraging conversational AI can empower your team to deliver meaningful, efficient, and scalable customer experiences in today's fast-paced digital landscape.

    Shaping the Next Era of AI in CX

    New for 2025
    Advanced Conversation Analytics

    Gain insights from various customer interactions and behavior  by processing and exploring multimodal, multichannel conversational data

    Responsible AI 

    Navigating complex issues around bias, privacy, and societal impact to build trustworthy and ethical AI systems

    Scalability

    Key strategies to scale high-performance conversational systems, from infrastructure to data management to deliver reliable, responsive AI experiences 

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    Rhiannon Chandler Day
    Event Producer

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