Artificial Intelligence in CX Contact Center Customer Data, Insights & Analytics Customer Experience Customer Loyalty Customer Service Voice of the Customer
Artificial Intelligence in CX Contact Center Customer Data, Insights & Analytics Customer Experience Customer Loyalty Customer Service Voice of the Customer

Events

CX Network is the leader in global events. Get access to thought leaders to help solve your challenges across multiple formats including in-person conferences, strategic leadership exchanges and our All Access experience which enables you to connect and learn in a state-of-the-art online environment

Agentic AI is the future of CX, but not everyone understands what its impact will be on business.

Harnessing Agentic AI for Customer Service Success in 2025

June 12, 2025
02:00 PM - 03:00 PM SGT

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CX Asia Week 2025

Amara Sanctuary Sentosa, Singapore
17 - 20 June, 2025

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How to scale CX automation thoughtfully with agentic AI

How to scale CX automation thoughtfully with agentic AI

June 24, 2025
11:00 AM - 12:00 PM EST

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Image by Google Deepmind

The CX Revolution: Turn Theory into Practical AI Strategies

June 26, 2025
10:30 AM - 11:30 AM IST

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Unlock growth through CX: Secrets from award-winning brands

Unlock growth through CX: Secrets from award-winning brands

July 01, 2025
09:00 AM - 10:00 AM EDT

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CX Retail UK Exchange

Hilton Syon Park, London
7-8 July 2025

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Photo by Google DeepMind: https://www.pexels.com/photo/an-artist-s-illustration-of-artificial-intelligence-ai-this-image-visualises-artificial-general-intelligence-or-agi-it-was-created-by-wes-cockx-as-part-of-the-visualising-ai-project-l-17486099/

Agentic AI for CX Leaders: Turning Insight into Autonomous Action

July 09, 2025
11:00 AM - 12:00 PM BST

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All Access: Future Contact Centers 2025

Free CX Network Webinar Series
July 15 - 16, 2025

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All Access: AI Revolution in Customer Self Service & Support APAC 2025

Free CX Network Webinar Series
August 26 - 27, 2025

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Customer Contact Week Asia 2025

Grand Copthorne Waterfront Singapore
September 02 - 05, 2025

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CX Travel and Hospitality Exchange

Hilton Syon Park, London
8 - 9 September 2025

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All Access: Customer Insights & Data Analytics 2025

Free CX Network Webinar Series
September 16 - 17, 2025

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CX Retail USA Exchange

Jersey City, New Jersey
September 23-24 2025

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CCW Europe Summit

Hôtel Mövenpick & The Passenger Terminal, Amsterdam, Netherlands
06 - 08 October, 2025

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CX BFSI USA Exchange

Miami Marriott Biscayne Bay, Florida
October 14-15 2025

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