CX TALK: How Eurostar Uses Mobile to Improve User Experience and ROI





Neil Roberts is the Head of Digital at Eurostar. At the recent CX Excellence World conference in Paris, he presented an insightful session on examining the power and the capacity for mobile to improve user experience and ROI, and what’s next within this field.


Neil Roberts is the Head of Digital at Eurostar. At the recent CX Excellence World conference in Paris, he presented an insightful session on examining the power and the capacity for mobile to improve user experience and ROI, and what’s next within this field.