CX TALK: How Lego Builds a Bridge Between Digital and Play for a Unified Customer Experience

Contributor:Ramya Nair
Posted: 05/10/2016

Marko Hein is a CX Network Advisory Board Member and the Senior Director Digital Solutions at LEGO Systems A/S.

At the recent CX Excellence World conference, we caught up with Marko for a quick-fire interview about the digital customer experience and the challenge of the rapid technology change we see today.

Ramya Nair
Contributor: Ramya Nair