CX TALK: Customer Experience Strategy 2018 – What Does the Future Hold for CX Professionals?

Contributor:Zarina de Ruiter
Posted: 05/26/2016

At the recent CX Excellence World conference in Paris, a panel of customer experience leaders discussed the topic of strategy and what the future holds for the industry.

Panelists include:

  • Andre Guyer, Head Global Transformation, General Insurance Risk Engineering, Zurich Insurance (moderator)
  • Cristiano Braggion, Operations Director, Standard Life
  • Simon Moore, Chartered Psychologist at British Psychological Society, Innovation Bubble
  • Donna Peeples, CEO, Motivated, Inc.
Contributor: Zarina de Ruiter