CX TALK: How Levi’s Creates Memorable Consumer Experiences

Contributor:Tania Silva-Jones
Posted: 11/24/2016

Seth Ellison is President at retailer Levi’s. In an insightful interview at the Customer Experience Exchange Europe he discussed:

  • Taking consumer power and consumer value to attach it to the brand heritage
  • The meaning of customer experience for them is merging those two together
  • Keeping up to date with the most current strategies and capabilities available
  • How to evolve in a digital age
  • Creating memorable consumer experiences
  • How the rapidly changing industry can distance and differentiate you from the competition

Watch the full interview below.

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Contributor: Tania Silva-Jones