Fostering long-term customer relationships through advanced field service management

Discover how your field service team can foster personalized, long-term customer relationships using the latest field service management tools

Add bookmark

CX Network
10/27/2020

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

As times change, so do customer needs. Help your team keep up with customer needs and deliver the personalized experience they expect, with the help of more efficient and effective field service management tools.

This report offers insights into the importance of measuring customer satisfaction, tracking ever-changing workloads and scheduling which jobs are solved when managing your remote and mobile workforce in real time.

In this report, you will learn how to:

  1. Stay on top of shifting workloads
  2. Apply real-time scheduling and data aggregation
  3. Manage mobile and remote workforces in real-time
  4. Give your customers full visibility

Downlpad the ‘Field Service Management’ report to discover how your field service team can foster long-term customer relationships.

CXN Live: Cloud Based Contact Centres APAC

Attend this event to harness the unlimited power of cloud computing to revolutionize your contact center flexibility, operations and results in these uncertain times. 

Sponsored By:

RECOMMENDED