2023 Global Consumer Trends Report
Discover how the human touch can be leveraged to build your customer’s loyalty in 2023
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According to feedback from more than 33,000 customers across 29 countries, the secret to building customer loyalty in 2023 is to act more human.
Amid economic uncertainty and rising consumer expectations, it is more critical than ever for businesses to stay relevant to their customers. As consumers demand deeper, more human connections with the companies they buy from, it’s time for businesses to step up or risk falling behind.
The 2023 Global consumer trends report from Qualtrics explains where and how to focus your efforts so you can thrive in the months ahead.
Download this whitepaper to discover:
• Key areas consumers want businesses to focus on in 2023.
• The impact of human experiences on customer loyalty and spend.
• Which steps can be taken to reconnect with your customers and stay relevant.
