Hundreds of CX practitioners registered to attend CXN Live: Digital CX

The event follows CX Network’s research that saw 73 per cent of the marketing and CX executives surveyed admit they cannot create seamless joined-up experiences across different digital touchpoints.



Chanice Henry
10/22/2019

image of digital customer experience strategies

Digital customer experience strategy

In the era of hyper-personalisation, consumers are demanding more mobility, flexibility and a frictionless brand experience at every touchpoint.

Henceforth, a new race begins for businesses to create more emotional connections with their users in this digital world. But how do we optimise our offerings and manage our online presence without losing the human touch?

This November, CX Network is hosting a digital event dedicated to providing thought provoking content to help brands better connect with their customers and get ahead of competitors. CX Network Live: Digital Customer Experience offers complimentary access to interact with industry-leading figures so CX professionals can unlock strategies to produce better online experiences for customers that will boost conversion rates and retention levels. 

Attendees will gain access to an exclusive, complementary host of webinars, thought leading presentations, real-life case studies by world-leading companies, and the opportunity to chat in real-time with expert speakers, all from the attendees’ desk. Topics to be tackled include the likes of:

  • Omnichannel integration
  • Experience analytics
  • Journey mapping
  • Website performance optimization
  • Online reputation management
  • UX and UI

The hundreds of CX practitioners that have already signed-up will have the privilege of listening to a suite of industry experts including, but not limited to:

  • John Hyde, Managing Director - Insurance, Legal & General
  • Steven Schuler, Director of Product Marketing, Optimizely
  • Tony Crane, Customer Experience Director, Bank of Ireland

“CX isn't a new trend that businesses are adopting; it's been around for decades but only now are we seeing more corporate companies joining the race to master their customers experience. CX Live is a platform for business leaders and CX professionals looking to respond quicker to their customer needs and drive immense loyalty across the brand.” Jennifer Pham, Producer of CX Network Live: Customer Insight & Data Analytics.

What to expect from CXN LIVE events:

This online summit is part of CX Network LIVE a quarterly virtual event series – attracting on average 1,000+ registrations from around the world – showcasing the challenges and opportunities around a set theme impacting the customer experience industry.

  • Access to cutting-edge content and world-class speakers from the comfort of your own desk
  • On-demand versions of each session if you weren’t able to catch them all live
  • Downloadable slides you can review again and again
  • Opportunity to meet cutting-edge technology providers
  • Ask the presenters your questions in a live Q&A following each session

Visit the dedicated homepage to find the agenda and register for FREE now to join one the sessions live and have the opportunity to ask our expert speakers your burning questions after each of the presentations.


To showcase your technology to the online audience on the 19th – 21st November, please enquire here or visit the website.

And don’t forget to use the hashtag #CXNLIVE to join the conversation on social media!

Join us in November to gain strategies that upgrade online experiences for customers

CXN Live: Digital CX is dedicated to providing thought provoking content to help brands better connect with their customers and get ahead of competitors.

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