CX TALK: How Argos Makes the Shopping Experience a Partnership
Add bookmark
Andy Brown is the Central Operations Director at Argos. In this interview from the Customer Experience Exchange for Retail he talks about:
- Ensuring employee engagement during a time of transformation
- Creating a competitive edge with CX in a changing retail landscape
- What he believes the future of the High Street looks like
Watch the interview below.
For more from the Customer Experience Exchange for Retail, also check out:
Andy Brown is the Central Operations Director at Argos. In this interview from the Customer Experience Exchange for Retail he talks about:
- Ensuring employee engagement during a time of transformation
- Creating a competitive edge with CX in a changing retail landscape
- What he believes the future of the High Street looks like
Watch the interview below.
![[BY INVITATION ONLY] Beyond FAQs: Building robust self-service powered by AI](https://eco-cdn.iqpc.com/eco/images/logos/ffBnc4WspFPbygibj4x5BJLbX5E4FfGmOxq8LCeb.webp)
![[BY INVITATION ONLY] The State of contact center efficiency in the age of AI](https://eco-cdn.iqpc.com/eco/images/logos/wMQuMdHjZYMR8XwzDeJJjK0n4X4mkLPRkJ08VEvR.webp)
