CX TALK: How Argos Makes the Shopping Experience a Partnership





Andy Brown is the Central Operations Director at Argos. In this interview from the Customer Experience Exchange for Retail he talks about:

  • Ensuring employee engagement during a time of transformation
  • Creating a competitive edge with CX in a changing retail landscape
  • What he believes the future of the High Street looks like


Watch the interview below.


Andy Brown is the Central Operations Director at Argos. In this interview from the Customer Experience Exchange for Retail he talks about:

  • Ensuring employee engagement during a time of transformation
  • Creating a competitive edge with CX in a changing retail landscape
  • What he believes the future of the High Street looks like


Watch the interview below.