CX TALK: How Argos Makes the Shopping Experience a Partnership

Posted: 10/20/2016

Andy Brown is the Central Operations Director at Argos. In this interview from the Customer Experience Exchange for Retail he talks about:

  • Ensuring employee engagement during a time of transformation
  • Creating a competitive edge with CX in a changing retail landscape
  • What he believes the future of the High Street looks like

Watch the interview below.