Artificial Intelligence in CX Contact Center Customer Data, Insights & Analytics Customer Experience Customer Loyalty Customer Service Voice of the Customer
Artificial Intelligence in CX Contact Center Customer Data, Insights & Analytics Customer Experience Customer Loyalty Customer Service Voice of the Customer

Standard Life’s Genius Strategy for Maintaining a 360° View

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Maya Fowell
Maya Fowell
10/15/2015
CX NETWORK

Interview with Standard Life Managing Director, Customer & Marketing, Stephen Ingledew about why financial services companies should be more like retailers.


Read the interview here.

Topics: Financial Services Retail Customer Data, Insights & Analytics Customer Loyalty

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