How top brands achieved 10x faster resolution in customer support – with one AI deployment

Live Workshop: Learn how brands such as Klarna and Deutsche Telekom built safe, scalable, customer-ready AI agents to maximize efficiency in customer service across every channel.

Join this live workshop and learn how to deploy across every channel from a single configuration.

This webinar will take place on:
30 June, 2026
02:00 PM - 03:00 PM EST

Conversational experiences are now driving new standards of CX excellence. The technology acts as a connective layer, linking systems, channels, and people around what customers actually need.

This transformation means organizations in every market and industry must ensure customers experience an emotionally intelligent end-to-end journey. Your customers don't all communicate the same way. Most AI agent platforms are built for one modality and patched for the rest. That patch is where things break.

In this live workshop, you'll learn how companies like Klarna, Better and Deutsche Telekom embedded Voice AI directly in the network: no app, any device. Discover how they achieved:

10x faster resolution
41% cost reduction

We'll discuss how you can built trust internally and externally, proving the value of your investment to internal stakeholders. We'll show you how to deploy one agent - configured once, across telephony, chat, WhatsApp, and email. One knowledge base, one place to monitor.

Attendees will learn:

How to ensure customers have the same, high quality experience no matter which channel they use – without your CX team needing to build and maintain separate channels.
Why voice is the hardest channel - and why getting it right first makes every other channel easier to deploy.
How regulated enterprises get security and legal to trust AI agents - and the deployment approaches that accelerate sign-of

Speakers