Enterprise AI agents for customer support

Live Workshop: Configure once, deploy across voice, chat, and every channel. See how enterprise teams built agents that are safe, scalable, and customer-ready.

This webinar will take place on:
30 June, 2026
02:00 PM - 03:00 PM EST

Conversational experiences are now driving new standards of CX excellence. The technology now acts as a connective layer, linking systems, channels, and people around what customers actually need.

This transformation means organizations in every market and industry must ensure customers experience an emotionally intelligent end-to-end journey. Your customers don't all communicate the same way. Most AI agent platforms are built for one modality and patched for the rest. That patch is where things break.

In this live workshop, you'll learn how companies like Klarna, Better and Deutsche Telekom achieved 10x faster resolution, 41% cost reduction and embedded AI voice directly in the network, no app, any device.

Join us to discuss how you can deploy one agent - Configured once, across telephony, chat, WhatsApp, and email. One knowledge base, one place to monitor.

Attendees will learn:

Why voice is the hardest channel - and why getting it right first makes every other channel easier to deploy
How to configure one agent across telephony, chat, WhatsApp, and email - with the safety controls that keep it compliant, on-brand, and manipulation-resistant
How regulated enterprises get security and legal to trust AI agents - and the deployment approaches that accelerate sign-off

Speakers