3 Steps to transform calls into useful feedback
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Voice of the customer
In an omni-channel age, voice is the puzzle that completes the view of the customer.
Conversation analytics lets you hear your customers when they are sharing their opinions human-to-human.
This playbook sponsored by Call Journey provides a three step plan on how to transform calls into useful feedback.
Customer Feedback & Satisfaction
Attend this online event and gain exclusive first hand access to carefully curated content - presentations from pioneering CX thought leaders from cross-industry.