How to Create the Mindset of Customer Experience Excellence

Add bookmark

Dissecting Swarovski’s sparkling customer experience strategy with the brand’s customer experience manager, Karin Winkler.

Download the interview here

[inlinead]


Latest Webinars

How leaders turn agentic AI into real success

2026-07-30

02:00 PM - 03:00 PM SGT

Join to learn what separates successful agentic AI deployments from stalled pilots and how leading o...

How top brands achieved 10x faster resolution in customer support – with one AI deployment

2026-06-30

02:00 PM - 03:00 PM EST

Conversational experiences are now driving new standards of CX excellence. The technology acts as a...

From CX complexity to clarity: How ALDO Group unified the experience with AI

2026-06-17

01:00 PM - 02:00 PM EST

Learn how to transform fragmented CX into a unified, AI-powered operation that empowers frontline te...

Recommended