CX Network Annual Survey
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What are the trends and challenges shaping global customer experience management investments in 2016? Take our survey to find out.
I’d like to invite you to participate in the CX Network Annual Survey – Trends and Challenges Shaping Global Customer Experience Management (CEM) Investments in 2016.
We greatly value your input, which combined with feedback from your peers and competitors will help us provide you with comprehensive insights into the future of CEM.
The survey will cover all aspects of CEM, but is set up to allow you to answer only the questions relevant to your role. Your responses will be kept strictly confidential and will only be examined in aggregate with others responses.
It will take 10-20 minutes to complete, depending on the length of your answers, but of course the more detail you provide the more valuable the final report will be.
Topics:
Customer Experience
Customer Service
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