Digital Disruption vs. Customer Experience

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Maya Fowell
Maya Fowell
02/02/2016

CX NETWORK
Exclusive interviews with Phil Pavitt, CIO, Specsavers and Christopher David, CTO, Schneider Electric about how they’ve ridden the wave of digital disruption to come out fighting with a winning customer experience for 2016!Living in the age of consumerism and digitalisation everything is about technological advancements, standardisation and efficiency. Consumer power is strong and choices are varied, that’s not a new concept.SEE ALSO: Interview With the Digital Content and Publishing...
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