The CEM Telecoms Annual Report 2016
Telecom leaders provide their insights into the initiatives optimizing CX in their organization.
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In advance of the CEM in Telecoms Global Summit, taking place in January 2017 in London, industry leaders from across the globe provide their insights into the initiatives optimising customer experience in their organisation. Download this report to learn about:
A financial services approach to customer experience in telecoms
The dynamic evolution of Middle Eastern customer experience
How Telenet uses data to improve customer experience and solve the Wi-Fi crisis
Social media as a tool for...
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