Modern work is more complex and interdependent than ever before

When knowledge workers feel aligned with their company, everyone benefits.

Add bookmark
Image of slack state of work

In the modern world of work, people find themselves on one of two paths: aligned or unaligned. 

To understand the true state of work, we believe you have to understand the people doing the work (yes, this from a software company).

The Slack State of Work study draws upon the attitudes and experiences of 17,000 knowledge workers, from CEOs to frontline workers, aged 16 to 64. They live in 10 countries, span more than 40 industries and work for companies of all stages and sizes. To contextualize the data, we conducted in-depth interviews with economists, workplace psychologists and frontline workers.

Learn what the data says about these two different paths and how they affect worker satisfaction and productivity.

Download the study to access strategic insights on:

  • How to solve a fundamental challenge for all teams and workers worldwide: aligning around a common set of goals.
  • Why aligned workers feel more connected to their company’s vision and strategy.
  • Why unaligned workers are disconnected from their company’s strategic objectives and are more pessimistic about its future.
  • How organizations can nurture alignment through a clear strategy, frequent communication of that strategy, and a thoughtful approach to information overload.
Sponsored By:

Upcoming Events

CX USA Exchange

February 24 - 25, 2026

Le Meridien Hotel, Fort Lauderdale

CX USA Exchange

CCW UK Executive Exchange

3 - 5 March 2026

Hilton London Syon Park, Middlesex, United Kingdom

CCW UK Executive Exchange

CX BFSI Exchange UK

16-17 March 2026

London, United Kingdom

CX BFSI Exchange UK

Customer Contact Week Australia and New Zealand

18-19 March 2026

Royal Randwick Racecourse, Sydney, Australia

Customer Contact Week Australia and New Zealand

Latest Webinars

How to build your AI use case: A practical blueprint for CX leaders

2025-12-10

11:00 AM - 12:00 PM GMT

Learn how to prioritize AI use cases and gain internal support for implementation

How to win loyalty in 2026

2025-12-04

11:00 AM - 12:00 PM EST

Learn how to harness journey analytics and AI to identify and eliminate friction points in CX

Where AI agents go wrong: The hidden causes of CX failure

2025-11-20

02:00 PM - 03:00 PM AEDT

Practical ways support and CX teams can use AI agents to cut costs and boost productivity, while ele...

Recommended