Forrester: Customer Feedback Management Platforms In Asia Pacific
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To transform customer experiences and delight consumers, CX professionals rely on Customer Feedback Management (CFM) technologies and services.
CFM service provider MaritzCX has achieved the status as a Leader in the Forrester Wave report, being recognised for aligning technology, research services and relationships.
In its 40-criterion evaluation of customer feedback management (CFM) providers, Forrester identified MaritzCX as one of the most significant providers in Asia Pacific.
“Customers we spoke with, spoke highly of [MaritzCX]’s strong partner approach, as well as their combination of technical and consulting expertise.”
The report assesses how Customer Feedback Management platform providers empower customer experience (CX) professionals in Asia Pacific to make the right decisions.
Download this report to learn:
- What to look for in a Customer Experience vendor in the Asia Pacific region
- Why MaritzCX has the most Asia Pacific experience as the clear partner for high-value Customer Experience management
- Key considerations for demonstrating return on customer experience investment