Customer experience leaders: Retail brands



Chanice Henry
03/01/2019

It’s never been easier or more compelling for consumers to switch brands. In the face of this reality, alongside product innovation retail brands are sculpting customer experiences and services that will win them loyalty and trust.

CX Exchange for Retail

Embracing the future of retail through innovative, personalised and connected customer experience. The CX Exchange for Retail is the annual meeting place for the most senior names in the industry to connect with the biggest brands in retail and hear how they are transforming into customer-centric organisations. 

Customer relationship management

CX Network has launched a new survey to discover the retail brands that are removing points of friction in the buying journey and are delighting customers.

And we’re inviting you to take part!

The survey will take 5 minutes to complete, depending on the length of your answers, but of course the more detail you provide the more valuable the final eBook will be.

               

CX Exchange for Retail

Embracing the future of retail through innovative, personalised and connected customer experience. The CX Exchange for Retail is the annual meeting place for the most senior names in the industry to connect with the biggest brands in retail and hear how they are transforming into customer-centric organisations. 

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