It’s never been easier or more compelling for consumers to switch brands. In the face of this reality, alongside product innovation retail brands are sculpting customer experiences and services that will win them loyalty and trust.
Customer relationship management
CX Network has launched a new survey to discover the retail brands that are removing points of friction in the buying journey and are delighting customers.
And we’re inviting you to take part!
The survey will take 5 minutes to complete, depending on the length of your answers, but of course the more detail you provide the more valuable the final eBook will be.
