I dette whitepaper forklares det, hvorfor Storbritannien kun befinder sig i startfasen af processen med brug af flere kanaler.
Det beskrives ogsæ, hvordan kontaktcentre kan opnæ effektiv kundeservice via flere kanaler og 'forstæ kundernes adfçrd' og 'mæle det, der har betydning'.
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2026-07-30
02:00 PM - 03:00 PM SGT
Join to learn what separates successful agentic AI deployments from stalled pilots and how leading o...
2026-06-30
02:00 PM - 03:00 PM EST
Join this live workshop and learn how to deploy across every channel from a single configuration
2026-06-17
01:00 PM - 02:00 PM EST
Learn how to transform fragmented CX into a unified, AI-powered operation that empowers frontline te...
