Artificial Intelligence in CX Contact Center Customer Data, Insights & Analytics Customer Experience Customer Loyalty Customer Service Voice of the Customer

En praktisk vejledning til implementering af kundeservice ud fra en multikanals model

Add bookmark
CX Network
CX Network
02/15/2016

I dette whitepaper forklares det, hvorfor Storbritannien kun befinder sig i startfasen af processen med brug af flere kanaler.

Det beskrives ogsæ, hvordan kontaktcentre kan opnæ effektiv kundeservice via flere kanaler og 'forstæ kundernes adfçrd' og 'mæle det, der har betydning'.

Upcoming Events

CX BFSI USA Exchange

October 14-15 2025

Miami Marriott Biscayne Bay, Florida

Register Now View Agenda View Event
CX BFSI USA Exchange

Mastering CX: AI Agents 2025

October 14, 2025

Free CX Network Webinar Series

Register Now View Event
Mastering CX: AI Agents 2025

New KPIs for a new era: How AI is reshaping CX

22 October, 2025

Online

Register Now View Event
New KPIs for a new era: How AI is reshaping CX

Rewriting the Rules of CX with AI Agents and Customer Experience Automation

22 October, 2025

Online

Register Now View Event
Rewriting the Rules of CX with AI Agents and Customer Experience Automation

The next decade of customer feedback

28 October, 2025

Online

Register Now View Event
The next decade of customer feedback

CX Healthcare East - CX Network

October 28-29 2025

USA

Register Now View Agenda View Event
CX Healthcare East - CX Network

Latest Webinars

3 ways AI can shut down costly contact center failures

2025-11-18

10:00 AM - 11:00 AM EST

Learn how to prevent digital failures, automate smarter, and empower agents—turning your contact cen...

3 ways AI can shut down costly contact center failures

The next decade of customer feedback

2025-10-29

10:00 AM - 11:00 AM CET

Learn how AI-powered customer feedback management will catalyze CX innovation in the next 10 years

The next decade of customer feedback

The next decade of customer feedback

2025-10-28

11:00 AM - 12:00 PM EST

Learn how AI-powered customer feedback management will catalyze CX innovation in the next 10 years

The next decade of customer feedback

Recommended

FIND CONTENT BY TYPE

App Articles Audio CX Talk Videos Interviews News Podcasts Reports Webinars White Papers Infographics

CX Network COMMUNITY

Contact Us Advertise With Us About Us Media Kit User Agreement Become a Media Partner Cookie Policy CX Network App What is Customer Experience? CX Network Guides All Access from CX Network CX Network Online Training Become a Member Today Media Partners Replay Video Sponsorship On Demand Content Demand Generation and Branding from CX Network

ADVERTISE WITH US

Advertise Now

JOIN THE CX Network COMMUNITY

Join today and interact with a vibrant network of professionals, keeping up to date with the industry by accessing our wealth of articles, videos, live conferences and more.

CX Network, a division of IQPC

© 2025 All rights reserved. Use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookies Settings.

Careers With IQPC | Contact Us | About Us | Cookie Policy