Contributors


CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.



K V Dipu

K V Dipu

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Adrian Swinscoe

Adrian Swinscoe

Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses... Learn More

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Jay Callery

Jay Callery

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Adam Morghem

Adam Morghem

Adam Morghem has a wealth of Marketing and Customer experience within Financial Services. Currently the Head of Marketing at Premium Credit Limited, h... Learn More

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Kirsty Traill

Kirsty Traill

Kirsty Traill is the VP of Customer at Hootsuite, the world’s most widely used social media relationship platform.She is responsible for Hootsuite’s G... Learn More

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Sam Phillips-Lord

Sam Phillips-Lord

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Nick Macfarlane

Nick Macfarlane

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Abdul Hamid Ebrahim

Abdul Hamid Ebrahim

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Ben  Fairbank

Ben Fairbank

Ben Fairbank is the Head of Customer Experience at Grab, a ride-hailing app based in Asia. An internationally recognised leader in Customer Experience... Learn More

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Bruce Temkin

Bruce Temkin

Bruce Temkin is an Experience Management (XM) visionary and is often referred to as the “Godfather of Customer Experience.” He leads t... Learn More

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Zara Burke

Zara Burke

@ZaraBurke

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Sofya Bratus

Sofya Bratus

Sofya Bratus is a Marketing Executive for CX Network.

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Miruna  Mitranescu

Miruna Mitranescu

Miruna Mitranescu is Aircall's customer-oriented content marketing manager. She is keen in sharing her passion of content, marketing and everything cu... Learn More

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Kym Reynolds

Kym Reynolds

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Jim Rembach

Jim Rembach

Jim Rembach is a certified emotional intelligence practitioner, speaker, coach, workshop leader, and advisor. He is the founder of Beyond Morale, a f... Learn More

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