Contributors
CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.
Gautam Borah
Gautam is the author of the widely acclaimed book Monetising Innovation published by Bloomsbury (2016). Gautam specializes in the areas of Strategy, I... Learn More
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Abhishek Soni
Abhishek Soni is a certified six sigma Black Belt, PMI Project Management Professional and a management graduate from XLRI, Jamshedpur, India. He has... Learn More
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Jeremy Cox
Jeremy Cox is a Principal Analyst, Customer Engagement at Ovum As part of Ovum’s Customer Engagement team, Jeremy leads the research and insights into... Learn More
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Sherif Mityas
Sherif Mityas is the Chief Experience Officer for TGI FRIDAYS with oversight for the Brand’s Strategy, Marketing, Operations, Technology and Dig... Learn More
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Jonathon Little
Jonathon Little is Partner at Jones Day. His practice focuses on commercial projects involving the use of technology. He advises on data protection, c... Learn More
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Rhonda Basler
Rhonda Basler is the Director, Customer Engagement at Hallmark Business Connections. An avid business trend watcher and strategic thinker, her c... Learn More
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Ben Motteram
Ben Motteram is an unabashed believer that Customer Experience is the last true differentiator. With over 20 years of experience in customer acquisiti... Learn More
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Adam Morghem
Adam Morghem has a wealth of Marketing and Customer experience within Financial Services. Currently the Head of Marketing at Premium Credit Limited, h... Learn More
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Adrian Swinscoe
Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses... Learn More
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Kirsty Traill
Kirsty Traill is the VP of Customer at Hootsuite, the world’s most widely used social media relationship platform.She is responsible for Hootsuite’s G... Learn More
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Ben Fairbank
Ben Fairbank is the Head of Customer Experience at Grab, a ride-hailing app based in Asia. An internationally recognised leader in Customer Experience... Learn More
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Miruna Mitranescu
Miruna Mitranescu is Aircall's customer-oriented content marketing manager. She is keen in sharing her passion of content, marketing and everything cu... Learn More
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![[Webinar] In 2021, brands must rethink customer experience innovation](https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/idea.jpg)
