Contributors
CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.
Fred Reichheld
Fred Reichheld is the creator of the Net Promoter System℠ (NPS®) and one of the world’s leading experts on customer and employee loyalty
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Sumit Dutta
With more than 15 years experience in B2B marketing, Sumit Dutta oversees digital marketing strategy and implementation for IQPC Digital online channe... Learn More
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Thulani Mabuza-Ncube
Thulani Mabuza-Ncube is a CX leader passionate about simplifying, accelerating and enhancing customer experiences. As a certified Contact Centre and C... Learn More
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Julia Ahlfeldt
Julia guides organizations on how to gain market leadership through customer-centricity. She has worked with blue chip clients, such as JP Morgan, Ame... Learn More
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Nayan Teja
Nayan Teja is a seasoned product leader passionate about building and scaling innovative solutions and redefining customer experience. With more than... Learn More
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Georgina Wilczek
Georgina Wilczek has a wealth of experience in devising, producing and running successful large-scale, small-scale, physical and digital events on mar... Learn More
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Digital Agency Network
DAN is an all-in-one platform to discover the best digital marketing agencies in the world! DAN’s mission is to support the digital marketing in... Learn More
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Galina Ryzhenko
Galina Ryzhenko is the VP of product at Mavenoid. She has more than 10 years of experience building efficient and user-friendly AI products in various... Learn More
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Dr Imed Bouchrika Imed Bouchrika PhD and BSc
A computer science professor from the University of Southampton, UK. He specializes in eLearning, image processing, and biometrics. He contributes to... Learn More
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Dr. Ana Iorga
Dr. Ana Iorga is a medical doctor and consumer neuroscience and behavioral sciences expert with a deep abiding passion for understanding human behavio... Learn More
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Anna Noakes Schulze
Anna is a digital experience strategist with more than 20 years of experience working with digital agencies, consultancies, start-ups and online commu... Learn More
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Adrian Swinscoe
Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses... Learn More
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Matthew Emerson
Matthew Emerson is the founder and managing director of Blackmore Four, an Essex based management consultancy working with leaders of ambitious busine... Learn More
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Stuart Crowley
Stuart Crowley is the editor of Techerati and CloserStill Media’s global content and editorial manager. He has extensive marketing and journalis... Learn More
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