Contributors
CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.
Marie Angselius Schönbeck
Marie Angselius Schönbeck is chief marketing officer at Teneo.ai, an enterprise voice AI and contact center automation platform listed on Nasdaq.... Learn More
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James McIntyre
James McIntyre is an Australia based customer experience, loyalty, and growth strategist, and founder of JMCX. He specializes in customer journey mapp... Learn More
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Adrian Swinscoe
Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses... Learn More
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Bruce Temkin
Bruce Temkin is an Experience Management (XM) visionary and is often referred to as the “Godfather of Customer Experience.” He established... Learn More
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Andrae Kirkland
Andrae Kirkland is an award-winning engineer and thought leader at the intersection of tech and business design. Trained as an industrial and systems... Learn More
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Anna Noakes Schulze
Anna is a digital experience strategist with more than 20 years of experience working with digital agencies, consultancies, start-ups and online commu... Learn More
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Conny Kalcher
Conny Kalcher is the group chief customer officer at Zurich Insurance Company and brings over 30 years of experience in customer-centric leadership. S... Learn More
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Anjali Jain
Anjali Jain is a London-based AI and enterprise architect with more than 21 years of industry experience spanning telecom, banking, and digital transf... Learn More
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Bill Staikos
With over 20 years of expertise in CX and EX, Bill is the founder and managing partner of Be Customer Led, a consultancy that helps companies stop gue... Learn More
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Mrunal Gangrade
Mrunal Gangrade is a Vice President at JPMorgan Chase and a recognized leader in artificial intelligence, machine learning, and cybersecurity. With de... Learn More
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