Contributors


CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.



Natalie Calvert

Natalie Calvert

  Natalie Calvert is an award-winning customer leadership specialist, founder of HuddleCX, the customer leadership consultancy.  For more... Learn More

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Adrian Swinscoe

Adrian Swinscoe

Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses... Learn More

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Bruce Temkin

Bruce Temkin

Bruce Temkin is an Experience Management (XM) visionary and is often referred to as the “Godfather of Customer Experience.” He established... Learn More

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Anna Noakes Schulze

Anna Noakes Schulze

Anna is a digital experience strategist with more than 20 years of experience working with digital agencies, consultancies, start-ups and online commu... Learn More

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Peter Aitken

Peter Aitken

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Montserrat Padierna

Montserrat Padierna

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Conny Kalcher

Conny Kalcher

Conny Kalcher is the group chief customer officer at Zurich Insurance Company and brings over 30 years of experience in customer-centric leadership. S... Learn More

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Anjali Jain

Anjali Jain

Anjali Jain is a London-based AI and enterprise architect with more than 21 years of industry experience spanning telecom, banking, and digital transf... Learn More

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Zack Hamilton

Zack Hamilton

With over 15 years of experience transforming customer experience into a measurable business driver, Zack Hamilton is the creator of the Experience Pe... Learn More

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Mrunal Gangrade

Mrunal Gangrade

Mrunal Gangrade is a Vice President at JPMorgan Chase and a recognized leader in artificial intelligence, machine learning, and cybersecurity. With de... Learn More

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Shalini Sivasamy

Shalini Sivasamy

Shalini Sivasamy is a senior AI/ML engineer, IEEE senior member, and a recognized leader in enterprise artificial intelligence for regulated industrie... Learn More

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