Contributors


CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.



Top Influencers


Lisa Ecclesie

Lisa Ecclesie

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CX Network Editor

CX Network Editor

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IQPC Editorial Team

IQPC Editorial Team

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Ben  Fairbank

Ben Fairbank

Ben Fairbank is the Head of Customer Experience at Grab, a ride-hailing app based in Asia. An internationally recognised leader in Customer Experience... Learn More

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Maya Fowell

Maya Fowell

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Annette Franz

Annette Franz

Annette Franz is a customer experience consultant and blogs at CX Journey, where she shares her passion for helping companies understand the importanc... Learn More

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Patrick Gallagher

Patrick Gallagher

Patrick Gallagher is the community manager of CX Network.

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Adrian Garcia-Sierra

Adrian Garcia-Sierra

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Mao Gen Foo

Mao Gen Foo

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Dominic Grounsell

Dominic Grounsell

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Tobias Guenther

Tobias Guenther

Tobias Guenther is the Senior Legal Counsel and Data Protection Officer for global independent marketing technology company Mapp Digital. Guenther wor... Learn More

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Myles Henry

Myles Henry

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Chanice Henry

Chanice Henry

Chanice Henry graduated with a BA in Journalism in the UK, before diving into the world of B2B editorial. For the last three years, as edito... Learn More

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Renata Hernandez

Renata Hernandez

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Shep Hyken

Shep Hyken

Shep Hyken is a customer service and experience expert, award-winning keynote speaker, and New York Times bestselling business author. For more i... Learn More

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