Contributors
CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.
Top Influencers
Ben Fairbank
Ben Fairbank is the Head of Customer Experience at Grab, a ride-hailing app based in Asia. An internationally recognised leader in Customer Experience... Learn More
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Annette Franz
Annette Franz is a customer experience consultant and blogs at CX Journey, where she shares her passion for helping companies understand the importanc... Learn More
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Tobias Guenther
Tobias Guenther is the Senior Legal Counsel and Data Protection Officer for global independent marketing technology company Mapp Digital. Guenther wor... Learn More
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Chanice Henry
Chanice Henry graduated with a BA in Journalism in the UK, before diving into the world of B2B editorial. For the last three years, as edito... Learn More
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Shep Hyken
Shep Hyken is a customer service and experience expert, award-winning keynote speaker, and New York Times bestselling business author. For more i... Learn More
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