Contributors
CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.
Top Influencers
Ernan Roman
Ernan Roman is president of ERDM Corp., which conducts specialised Voice of Customer research to identify customer experience strategies and actions,... Learn More
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Nick Rudd
Nick Rudd is a customer loyalty specialist with expertise in all aspects of loyalty and CRM programme delivery. Nick’s experience spans the successful... Learn More
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Paul Sands
Paul Sands is Director of Retail Development and Customer Experience at Bang and Olufsen.Paul looks after all aspects of the retail experience includi... Learn More
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Colin Shaw
Colin Shaw has been recognised by LinkedIn as one of the world's top 150 business influencers with over 227,000 followers and voted one of the 'top 50... Learn More
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Philippa Snare
Philippa Snare is the Chief Marketing Officer, Microsoft Ltd UK. She has worked in the internet industry for over 20 years and is a qualified web deve... Learn More
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Brian Solis
Brian Solis is Principal Analyst at Altimeter Group. Solis studies the effects of disruptive technology on business and society. He has a very special... Learn More
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Abhishek Soni
Abhishek Soni is a certified six sigma Black Belt, PMI Project Management Professional and a management graduate from XLRI, Jamshedpur, India. He has... Learn More
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Denisa Spinkova
Denisa Spinkova is the Senior Director, Brand Management EMEA at Carlson Rezidor Hotel Group. By prioritising the customer experience, Denisa and her... Learn More
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Adrian Swinscoe
Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses... Learn More
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