Contributors


CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.



Top Influencers


Ernan Roman

Ernan Roman

Ernan Roman is president of ERDM Corp., which conducts specialised Voice of Customer research to identify customer experience strategies and actions,... Learn More

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Nick Rudd

Nick Rudd

Nick Rudd is a customer loyalty specialist with expertise in all aspects of loyalty and CRM programme delivery. Nick’s experience spans the successful... Learn More

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Richard Pain SSON - Editor for Asia

Richard Pain SSON - Editor for Asia

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Katie Sadler

Katie Sadler

Katie Sadler is a content writer for CX Network.

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Paul Sands

Paul Sands

Paul Sands is Director of Retail Development and Customer Experience at Bang and Olufsen.Paul looks after all aspects of the retail experience includi... Learn More

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Colin Shaw

Colin Shaw

Colin Shaw has been recognised by LinkedIn as one of the world's top 150 business influencers with over 227,000 followers and voted one of the 'top 50... Learn More

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Tania Silva-Jones

Tania Silva-Jones

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Oliver Slot

Oliver Slot

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Philippa Snare

Philippa Snare

Philippa Snare is the Chief Marketing Officer, Microsoft Ltd UK. She has worked in the internet industry for over 20 years and is a qualified web deve... Learn More

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Philippa Snare

Philippa Snare

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Brian Solis

Brian Solis

Brian Solis is Principal Analyst at Altimeter Group. Solis studies the effects of disruptive technology on business and society. He has a very special... Learn More

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Abhishek Soni

Abhishek Soni

Abhishek Soni is a certified six sigma Black Belt, PMI Project Management Professional and a management graduate from XLRI, Jamshedpur, India. He has... Learn More

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Denisa Spinkova

Denisa Spinkova

Denisa Spinkova is the Senior Director, Brand Management EMEA at Carlson Rezidor Hotel Group. By prioritising the customer experience, Denisa and her... Learn More

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Michael Starkey

Michael Starkey

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Adrian Swinscoe

Adrian Swinscoe

Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses... Learn More

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