The future is business-to-person: How innovators are using GenAI to transform every point-of-experience

In this emerging landscape, industry leaders are leveraging Generative AI to create real value by transforming every point-of-experience across both customer and employee journeys. Join us to explore how leading companies like United Airlines and Xero are harnessing the power of Generative AI to deliver hyper-personalized, intelligent experiences that drive real results.

• Learn from real-world use cases showing measurable impact on customer & employee experience.
• Discover why the future of digital experiences is about hyper-personalization at every point-of-experience across customer and employee journeys.
• Address key hurdles and challenges that come with GenAI adoption & see how Coveo ensures precision, security, and contextual accuracy for every interaction.