Events
CX Network is the leader in global events. Get access to thought leaders to help solve your challenges across multiple formats including in-person conferences, strategic leadership exchanges and our All Access experience which enables you to connect and learn in a state-of-the-art online environment
The metrics you need to measure for CX success in 2025
November 14, 2024
01:00 PM - 02:00 PM EST
CX Talks: How generative AI deployments are delivering customer loyalty
October 17, 2024
11:00 AM - 12:00 PM BST
Navigating the future of CX: Personalization, omnichannel and data security
September 26, 2024
11:00 AM - 12:00 PM EDT
Striving for CX perfection: Elevating customer engagement to the next level
September 19, 2024
02:00 PM - 03:00 PM SGT
CX Talks: Defining new contact center efficiency assessment metrics
September 19, 2024
10:00 AM - 12:00 PM EST
CX Talks: Building agent-assist technologies that actually empower
September 17, 2024
10:00 AM - 11:00 AM EST
CX Talks: How to measure the true voice of the customer (VoC) and build brands that stick
September 12, 2024
10:00 AM - 11:00 AM EST
From theory to mastery: How to succeed with AI for Customer Service
July 26, 2024
01:00 PM - 02:00 PM EST
Transforming contact centers: From service to sales with AI integration
July 10, 2024
11:00 AM - 11:30 AM EST
How AI complements human skills in B2B customer service
June 26, 2024
01:00 PM - 02:00 PM EDT
Engaging the enterprise: Create and communicate with video
June 25, 2024
11:00 AM - 12:00 PM CET
How human insights can elevate UX measurement and help you make more informed decisions
June 6, 2024
11:00 AM - 12:00 PM BST
[BY INVITATION ONLY] The State of contact center efficiency in the age of AI
May 22, 2024
02:30 PM - 03:30 PM SGT
