Events
CX Network is the leader in global events. Get access to thought leaders to help solve your challenges across multiple formats including in-person conferences, strategic leadership exchanges and our All Access experience which enables you to connect and learn in a state-of-the-art online environment
The five customer service KPIs that matter and how to track them
19 October, 2021
12:00 PM - 01:00 PM CST
A practical guide to meeting rising customer expectations
6 October, 2021
11:00 AM - 12:00 PM IST
The evolution of omnichannel customer experience
29 September, 2021
10:00 AM - 11:00 AM EDT
Calculating the ROI from improved customer retention
29 September, 2021
11:00 AM - 12:00 PM GMT
How to demonstrate the ROI of experience management
21 September, 2021
11:00 AM - 12:00 PM CDT
Conversation analytics: The power of silence with Hoist Finance
15 September, 2021
02:00 PM - 03:00 PM BST
How to use AI to reduce customer and employee churn
9 September, 2021
12:00 PM - 01:00 PM CDT
Building the bridge between marketing and analytics
8 September, 2021
11:30 AM - 12:30 PM SGT
The foundation to offering compelling and relevant cx
18 August, 2021
11:00 AM - 12:00 PM SGT
How to drive business impact with an actionable NPS strategy
22 July, 2021
11:00 AM - 12:00 PM AEST
