The state of the voice channel and its role in driving super-connected customer experiences
Why voice is an integral part of your service channel mix and how to optimise it with digital service channels
Attend this webinar where we will discuss why voice is such an important service channel, and how the latest innovations like Service Cloud Voice, will really change the way you service your customers and how your agents work.
Attend this session to learn:
- How the latest innovations in voice will supercharge agent efficiency and job satisfaction
- How to optimise voice across all your service channels like email, chat and social to deliver super-connected customer experiences
- How MYOB have started to embark on this game-changing journey. They will talk about their CX transformation plans and the role of voice!